Privacy Policy

  1. Ordering terms


  • Your order stands confirmed when received a written acceptance from us.
  • We have the right to reject the order if we find suspicious evidence of your intention of reselling or retailing. On the event of you retailing or accepting the intentions by us, we may treat you as a commercial customer the terms of which would differ then.


  1. Payment Policies


  • The right to cancel the contract is withheld with us if you fail to make the required payment at a given point of time or charge an interest of 3% on accrued pro rata daily basis against the amount not paid for such time till it is paid.
  • In case of a dishonored cheque or a failed credit card payment, we keep the policy of charging you a fee against the charges incurred for the liability to us by the bank.
  • Non- delivery of goods or delay in delivery of the goods may take place if the authorization received from your bank in respect to credit card usage is delayed or cancelled.
  • Due to massive fraudulent cases around, we keep the right to instruct a third party to get thorough check details of you when you use credit, debit or charge cards for payments. Under Data Protection Act of 1998, your information stays safe and secured.


  1. Pricing and payment options
    • The prices are as stated in the catalogue. In the event of any changes will be notified to you and placing of the order may be done. The order will be deemed cancel if we do not seek your permission on the revised price and the amount paid by you will be refunded.
    • The prices are inclusive of all the taxes involved. Extra packaging charges or shipping charges will be charged. However on return of the Goods, the same is not chargeable.
    • The payment may be done through use of credit, debit or charge cards. Acceptance of payment can also be done through PayPal, Master Card and Visa.



  1. Delivery of goods


  • A tentative delivery date is given to you unless there is a delay in the delivery. In case of an early delivery, the same is intimated to you.
  • The company is not responsible for any loss incurred directly or indirectly (financially or otherwise) during the course of delivery of the products.
  • Unless a signed clause states about the delivery time and date, no pressure of delivery of the products may be put forth.
  • We expect you to keep yourself available at the time of the delivery of the goods. Your correct name, address and phone number is required.
  • In case we fail to deliver the Goods to you within the stipulated time period for unforeseen reasons by us or you, we are liable to you. This liability can be fulfilled by making available of a similar product in the market (the cheapest available product) within the price range.
  • For first time orders we may deliver the Goods at the registered address of the card holder unless an alternative address is given. The orders thereafter may also be treated the same unless the alternative delivery address is provided.
  • The goods shall be under our custody in case you fail to take the delivery of the Goods. The charges for storage and other insurance policies shall be charged to you.
  • Outside UK customers are expected to bear the charges of customs and duties levied on the goods. The company is not responsible for delay in the goods. In case we comply with the charges, the claim of such will be made accordingly to you.


  1. Order cancellation


  • In the case of order cancellation, we shall refund the sum of amount paid towards the contract if it’s done before the dispatch.
  • For any order cancelled above the stipulated time and after the dispatch, the transit fees will be paid be the customer. The rest amount will be returned to you.
  • In case you want to cancel the order before the goods are dispatched reach us on ( ) at the earliest.


  1. Risk and Property
    • Unless the Goods were under our custody, any damages or loss will be chargeable to you if you fail to take the delivery of the Goods.


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